I’ve always been a firm believer in great service being more important than the actual product, that’s not to say that great service will allow for an shoddy product, but I think you know what I mean. Over the past week or so I’ve had the pleasure of dealing with a company that has given me nothing but great service – TAO Inc is a garment embellishment (read: they print onto clothing, etc) that operates from Cape Town and should be taken into consideration next time you need some corporate branding done as my experience has been an absolute pleasure.
Over the past few months I’ve explored options for some product branding and some corporate clothing for the team, and I’ve had nothing but hassles, except for one other party that I didn’t go with due to budgetary allocation, but apart from that, hassle after hassle. See, when you’re a digital agency that specialises in online or a normal business, print media and the likes is a completely different ball game, so logo preparation is a nightmare, size understanding is difficult and there’s a string of other complications that we kept facing. Well, that was until I put a message out on Facebook looking for a company to do this for me and Gareth Reid from TAO inc popped me a message. After bouncing a few questions he took the bull by the horns and within a week I had received my branded clothing already! We ordered several golf tees and some fleece tops for these cold winter mornings we’re having in Cape Town!

The service I received from Gareth was mindblowingly professional and everyone else I dealt with at TAO inc was just as professional, which made the experience pleasurable and I will use TAO inc again and again from here onwards for any form of garment embellishment and I highly recommend that you do too. Gareth also explained me to that they could assist with product branding and the likes, so they’ll be my point of call when I explore the product printing again. I think what I enjoyed the most is that Gareth said to me that he’d take care of things and that I mustn’t worry and that left me doing what I do best and what he does best and all parties were happy.
A company like this deserves a mention here because I want you to also experience their service, so if you need anything done in this regard, take my word, you’ll be happy. On top of that, their pricing was incredibly good too, so it’s not like I paid a fortune for great service – great service at great prices.
You can contact Gareth directly on art at tao-inc.co.za
This post sounds like a paid post, but I assure you that it isn’t, my experience really was this pleasurable.








Awesome! I have been waiting for shirts to get done this whole year but no one in KZN can help. I will send Gareth an email now.
Nice one Justin! I’m dead serious though, Gareth is a legend and his service falls nothing short of that either! Let me know how it goes :)
Thats a lesson YOU should learn… You worked on one of our projects a while back and your service was (frankly) KAK!
@What the… : When making such a claim, it’s usually beneficial to state who you are and what the problem was, as at the moment there’s no credibility to your accusation and I’m inclined to remove your comment.
+1 to above, Chris.
Anyway just wanted to say thanks for mentioned TAO inc. I have just collected my shirts from the post office and they are amazing. Best service I have received all the way from Cape Town even though I am in KZN.
That’s excellent to hear Justin, it’s always great to know that someone else has received excellent service too. Nice shirts, I saw your twitpic :)