I’ve procrastinated over writing this post, but when I received a call early this morning (Easter Day!) I decided that I would because I don’t want anyone else to go through the hassle that I’ve gone through when hiring a suit in Cape Town.
A few weeks ago I was invited to a Casino party for a friends Birthday and the whole idea was to dress up as James Bond. This meant I needed a suit, so whilst I was out at Canal Walk I decided to pop into Euro Suit. I went in and after some time I was attended to, they didn’t have many suits as apparently this particular weekend was a busy one, but we managed to find a suit that fitted well and looked good. I was told to return the next day to pick up the suit.
I arrived at the exact time (I’m awfully punctual by nature) I was asked to arrive and was told to sit on the couch and wait – 40 minutes later I decided that I’d waited long enough and I approached a scruffy looking employee who was more interested in dressing mannequins so he could go home than help potential customers. He was incredibly rude to me and spoke down to me as if I was nothing. At this point I called the manager over and was told that there was no suit assigned to my name, nobody had written down any details and to be honest, it felt like they were accusing me of lying. Finally, I was told that they would help me find a suit, but now they didn’t have any more of the style I chose so I had to go with another style, which was so matric-dance boring and costed more than the one I had initially booked! Nevertheless, I needed a suit, I was running out of time and I just went with the flow and booked a new one, again, I was told to come back the next day for fitting.
I returned the next day to get fitted and take the suit, but the seamstress was not there so I just had to take the suit as is. Fortunately it looked decent and I just took it as enough was enough.
This morning, 3 weeks later, I received a voicemail asking if I ever returned the suit? WTF!
I will never use Euro Suit again, never in a million years and would urge you to rather use a place like Remmingtons, who I have previously had great service from.
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